Miami Dolphin Swim & Van Service Pick Up

Details

You can come face-to-face with an Atlantic Bottlenose dolphin. You will learn about these underwater mammals in an interactive class that teaches you the basics about dolphins and what is going to happen during your dolphin program. You can submerse yourself in the water as you interact with the Dolphins as you get to Hug, Kiss, Rub, Pet, and get up-close to the dolphins in this heart-warming program. Partake in an opportunity to be whisked away by a dolphin as it carries you across the pool and get to swim with the dolphins in deep water. After your dolphin adventure, spend the rest of the day exploring the many exhibits and presentations offered at the Miami dolphin facility.

Inclusions:

• A 15-30 minute educational classroom presentation prior to entering the water.
• A 30 minute deep water experience including touching, feeding and training with a dolphin. You’ll also swim into deeper water for more interactions and even have the chance to get a dolphin ride across the pool.
• Personal photo opportunities with a dolphin.
• A wetsuit and towel are provided for use during the session.  Guests should bring their own bathing suits.
• Lockers, Showers, and Changing rooms available.
• Each Dolphin Swim/Odyssey session is unique, based upon the guests and dolphins.
• Complimentary admission to all the shows and exhibits for the day
• All participants must be 52” (4'4 or132cm) tall
• Must be able to understand directions given in English or have a paid family member or friend in the water to translate. 
• 14 participants maximum per session. (broken into smaller groups of 4 - 7 people per platform)
• This Van Pick Up Service is only available Monday - Thursday & Saturday (No Pick Up Service on Friday)

Location:
The Dolphin Facility is on Key Biscayne, which is a set of Islands that extend from Downtown Miami.

Note:
Driving Times: These times are approximate

• Fort Lauderdale to Miami - 40 minutes to 1 hour

Online Discounts

Save Money or get a FREE Gift for your guest by making your reservation online. In order to get any of these discounts, you must type the Online Discount Promotional Code in the comment box of the reservation form. After picking the amount of participants/observers, date of travel, and time of program, you will be taken to the reservation form to start your dolphin adventure. This is where the promotional code needs to be written in the comment box. Without this written code, you will not get the promotional discount. The discount provided is only for the participants, NOT observers (Except the Group Discount). These online promotions can not be combined with any previous orders or discounts. These discounts are for online orders only and the discounts will NOT be offered or honored over the phone with a Dolphin World representative.

Dolphin World Online Promotions:

• Your guest will get the choice of a getting a FREE VIDEO for the Group or $10 Off Per Participant or a FREE Dolphin Tee Shirt for each participant. Must Use this CODE: FREEONLINEGIFT.

Redemption instructions

Upon pick up, please present your driver your paperwork or your last name with your dolphin world confirmation number.

• Advance confirmations are a must for entrance.
• You do not need to have a printed voucher.
• All customers/participants are required to sign liability waivers before participating in the activities.

Terms and conditions

Dolphin Swim & Van Service Pick Up:

• Minimum height requirement is 52. No exceptions. (52 = 4'4 = 132cm)
• Children under 18 years old must be accompanied by a parent or guardian, either as a participant or an observer.
• This program is not available to expectant mothers.
• All Participants that are going in the water must be able to understand directions given in English or provide a translator who will be in the water with them.
• You can not enter the water with any jewelry, hair beads, sunglasses or body piercing. (nose, tongue, bellybutton or any areas of the body)
  

Refunds / Cancellations and Changes:
All cancellations must be received by Dolphin World / Keys Adventure Tours, Inc. in writing by email or regular mail.

• A 10% service charge will apply per person for any cancellations prior 31 days of activity date.
• A 50% service charge will apply per person for any cancellations within 30 - 15 day period prior activity date.
• A 75% service charge will apply per person for any cancellations within 14 - 8 day period prior activity date.
• Prior 8 days of your reservation date, you may change your reservation to a gift certificate, where you would not incur any penalties except the change fee. This gift certificate will be good for 1 year from the date of the certificate.
• NO REFUND WILL BE GIVEN TO ANY ACTIVITY PARTICIPANTS who cancel within the 7 day period, does not show up, are late for scheduled program(s). Once a reservation has been made, a change to the scheduled program date is subject to availability. Changes made to existing reservations are subject to a $25.00 per person change fee.

Frequently Asked Questions

What kind of van will pick us up in Broward County area?
A 11 passenger 350 Ford Econoline which very comfortable with plenty of leg room for everyone.

Where will I be picked up in Broward County area?
You can be picked up from any hotel or residence. Please make sure when you fill out the reservation form, that you put exactly where you are staying, Name of Hotel, Address of Hotel or Residence, and Local contact phone number (if you have it). You will see a comment space on the reservation form where you can put this information.

Does your program go on Rain or Shine?
Yes, this program goes on Rain or Shine. The dolphin swim and shows, will go on most of the time. If there is thunder, there might be a delay before the program resumes again. If we cancel for any reason, you will get 100% refund. The only time the dolphin program will cancel is for extreme weather like a hurricane.

Must I know how to swim to participate?
You should be comfortable in the water. The dolphin swim takes place in a 15 to 20 foot pool.

What does it mean to be an Observer?
An Observer is a Participant's friend or family member. Observers participate in all aspects of the program minus the in-water interaction. During the interaction you can cheer on the Participants and take photos. The Observers stay in the stands and have no contact with the dolphins. The fee includes complimentary admission to the dolphin park, so you can see the rest of the shows and exhibits. Observers under 10 years old must be accompanied by an adult.

What should I bring?
A bathing suit or swimming attire is required. You DO NOT need to bring a towel. You can rely on us to provide the following: Towels, Showers, lockers, wetsuits and booties. All jewelry must be removed prior to entering the water.

What about taking photographs with the Dolphins during my session?
Yes, there are professional staff photographers taking photographs or video of you and your dolphin session. You can purchase these photographs after your session. Prices ranges from $40 and up, depending on how many photographs you purchase. You can not take a regular camera into the water with you during your dolphin session. If you do have a family or a friend come with you as an observer, they can take photographs of you during your session. Hint: If you don't have an observer in your group, you might ask another observer from another group to take a few photographs with your camera.

Do you have a restaurant on the property?
A snack bar/grill is available and serves a variety of foods at the dolphin facility.

Is food included with this tour?
No, food is not included but you will have a break at the dolphin facility to get something to eat.

Do we have to pay extra entrance fees ?
No. There are no extra entrance fees when part of this tour.

Are glasses/contacts permitted in the water?
Contact lenses can be worn. Prescription glasses with clear lenses will be permitted only if they are needed but they cannot be removed at anytime (including for pictures) during the session. We will provide a strap for glasses, which must be worn in order to keep them on securely. Glasses with dark lenses are not permitted unless the individual is sensitive to sunlight, in which case a doctor's letter will need to be necessary.